Last Updated: 5th September 2026

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The English Colouring Book Company ("we", "our", or "us") is committed to protecting your privacy and handling your personal information in a transparent and secure manner.

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1. Who We Are

The English Colouring Book Company is a company registered in England and Wales.
Registered Address: Unit 15, Kirkby Stephen Business Park, St Luke's Road, Kirkby Stephen, Cumbria, CA17 4HT
Website: www.theenglishcolouringbookco.co.uk
Email: hello@ecbcompany.co.uk

2. Information We Collect

When you place an order or interact with our website, we may collect:

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• Name

• Email address

• Telephone number

• Billing address

• Shipping address

• Payment information (processed securely through third-party payment providers)

• Marketing preferences

• Website usage data collected through cookies and analytics tools

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3. How We Use Your Information

We use your information to:

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• Process and fulfil orders

• Deliver products to you

• Communicate regarding your order

• Provide customer support

• Improve our website and services

• Comply with legal obligations

• Send marketing communications where you have consented to receive them

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4. Payment Processing

Payments are processed securely through third-party payment providers. We do not store full payment card details on our servers.

5. Marketing Communications

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If you opt in to receive marketing communications, we may send you updates about products, promotions, and company news.
You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly.

6. Analytics and Advertising

We may use tools such as:

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• Google Analytics

• Meta Pixel

• TikTok Pixel

• Other analytics and advertising services

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These tools help us understand website usage and improve our marketing activities.

7. Cookies

Our website uses cookies and similar technologies. Further details are provided in our Cookie Policy.

8. Sharing Your Information

We may share your information with:

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• Payment processors

• Delivery companies

• Website and hosting providers

• Marketing and analytics providers

• Legal or regulatory authorities where required by law

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We do not sell your personal information.

9. International Transfers

Some service providers may process data outside the United Kingdom. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.

10. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal obligations.

11. Your Rights

Depending on applicable law, you may have rights to:

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• Access your personal data

• Correct inaccurate information

• Request deletion of your information

• Restrict processing

• Object to processing

• Withdraw consent

• Lodge a complaint with the Information Commissioner's Office (ICO)

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12. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

The English Colouring Book Company
Email: hello@ecbcompany.co.uk
Address: Unit 15, Kirkby Stephen Business Park, St Luke's Road, Kirkby Stephen, Cumbria, CA17 4HT